Storytelling as a Way to Design and Innovate Healthcare Services for Children

Tutkimustuotokset: Kirjoitus kirjassa/raportissa/konferenssijulkaisussaLukuTieteellinenvertaisarvioitu

Abstrakti

First starting in 2019, large construction projects are underway at Lapland Central Hospital, the northernmost hospital offering both primary healthcare and specialist care in Finnish Lapland. As a service provider, the hospital also covers healthcare services for children. One ongoing integration is focusing on children’s hospital services by providing psychiatry as an integral part of somatic care. The children’s hospital offers opportunities for innovative and creative approaches to explore storytelling as a way to innovate healthcare services with children. This study explores fiction-based research practices and how they can be adapted as a visual service journey mapping tool, which is a commonly used method in service design. This chapter discusses how children can be involved in planning hospital services through creative storytelling, how service design can be used to produce imaginative materials and analysing the data produced during creative design processes. As an outcome, a fiction-based storytelling method and visual service journey mapping tool will be presented as the result of using the materials of the children’s service design process in hospital settings in Finland.
Alkuperäiskielienglanti
OtsikkoHuman-Centered Service Design for Healthcare Transformation
AlaotsikkoDevelopment, Innovation, Change
ToimittajatMario A. Pfannstiel
JulkaisupaikkaCham
KustantajaSpringer
Luku15
Sivut265-284
Sivumäärä19
ISBN (elektroninen)978-3-031-20168-4
ISBN (painettu)978-3-031-20167-7, 978-3-031-20170-7
DOI - pysyväislinkit
TilaJulkaistu - 2023
OKM-julkaisutyyppiA3 Vertaisarvioitu artikkeli kokoomateoksessa

Tieteenala

  • Kuvataide ja muotoilu

Sormenjälki

Sukella tutkimusaiheisiin 'Storytelling as a Way to Design and Innovate Healthcare Services for Children'. Ne muodostavat yhdessä ainutlaatuisen sormenjäljen.

Viite tähän julkaisuun