Smart and Sustainable Destination Experiences: A Content Analysis on Finnish Tourism Experts’ Perspectives

Minni Haanpää; Päivi Hanni-Vaara

doi:10.1007/978-3-031-25752-0_18

Smart and Sustainable Destination Experiences: A Content Analysis on Finnish Tourism Experts’ Perspectives

Tutkimustuotokset: Kirjoitus kirjassa/raportissa/konferenssijulkaisussa › Konferenssiartikkeli › Tieteellinen › vertaisarvioitu

2 Sitaatiot (Scopus)

51 Lataukset (Pure)

Abstrakti

This paper discusses how Finnish tourism experts such as tourism entrepreneurs, destination management organizations (DMOs), development project personnel, and third-party organizations explain and shape the smartness of tourism destinations in Finland. We especially explore how the experts view the nexus of smartness and the experiences of tourists. The method used in this research is qualitative inductive content analysis. The preliminary findings show that the destinations aim to provide sustainable experiences with a balance between physical and digital services. However, the conditions such as scant mobility services and sometimes harsh nature conditions set challenges to developing smart tourism experiences. Smartness is still seen as a way to improve different aspects of social, cultural, and ecological sustainability.

Alkuperäiskieli	englanti
Otsikko	Information and Communication Technologies in Tourism 2023
Alaotsikko	Proceedings of the ENTER 2023 eTourism Conference, January 18-20, 2023
Toimittajat	Berta Ferrer-Rosell, David Massimo, Katerina Berezina
Julkaisupaikka	Cham
Kustantaja	Springer
Sivut	160-165
Sivumäärä	6
ISBN (elektroninen)	978-3-031-25752-0
ISBN (painettu)	978-3-031-25751-3
DOI - pysyväislinkit	https://doi.org/10.1007/978-3-031-25752-0_18
Tila	Julkaistu - 2023
OKM-julkaisutyyppi	A4 Vertaisarvioitu artikkelil konferenssijulkaisussa
Tapahtuma	eTourism Conference: Information and Communication Technologies in Tourism - Hilton Sandton Hotel, Johannesburg, Etelä-Afrikka Kesto: 18 tammik. 2023 → 20 tammik. 2023 Konferenssinumero: 30 https://enter-conference.org/enter22johannesburg-previous-enter-conferences/

Julkaisusarja

Sarja	Springer Proceedings in Business and Economics
ISSN	2198-7254

Konferenssi

Konferenssi	eTourism Conference
Maa/Alue	Etelä-Afrikka
Kaupunki	Johannesburg
Ajanjakso	18.01.2023 → 20.01.2023
www-osoite	https://enter-conference.org/enter22johannesburg-previous-enter-conferences/

Hakusanat

smart tourism
tourism experience
sustainable destination

Tieteenala

Matkailututkimus

Pääsy tutkimustuotokseen

10.1007/978-3-031-25752-0_18Lisenssi: CC BY

Smart and Sustainable Destination ExperiencesLopullinen julkaistu versio, 163 KBLisenssi: CC BY

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Haanpää, M., & Hanni-Vaara, P. (2023). Smart and Sustainable Destination Experiences: A Content Analysis on Finnish Tourism Experts’ Perspectives. teoksessa B. Ferrer-Rosell, D. Massimo, & K. Berezina (Toimittajat), Information and Communication Technologies in Tourism 2023: Proceedings of the ENTER 2023 eTourism Conference, January 18-20, 2023 (Sivut 160-165). Springer. https://doi.org/10.1007/978-3-031-25752-0_18

Haanpää, Minni ; Hanni-Vaara, Päivi. / Smart and Sustainable Destination Experiences : A Content Analysis on Finnish Tourism Experts’ Perspectives. Information and Communication Technologies in Tourism 2023: Proceedings of the ENTER 2023 eTourism Conference, January 18-20, 2023. Toimittaja / Berta Ferrer-Rosell ; David Massimo ; Katerina Berezina. Cham : Springer, 2023. Sivut 160-165 (Springer Proceedings in Business and Economics).

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title = "Smart and Sustainable Destination Experiences: A Content Analysis on Finnish Tourism Experts{\textquoteright} Perspectives",

abstract = "This paper discusses how Finnish tourism experts such as tourism entrepreneurs, destination management organizations (DMOs), development project personnel, and third-party organizations explain and shape the smartness of tourism destinations in Finland. We especially explore how the experts view the nexus of smartness and the experiences of tourists. The method used in this research is qualitative inductive content analysis. The preliminary findings show that the destinations aim to provide sustainable experiences with a balance between physical and digital services. However, the conditions such as scant mobility services and sometimes harsh nature conditions set challenges to developing smart tourism experiences. Smartness is still seen as a way to improve different aspects of social, cultural, and ecological sustainability.",

keywords = "smart tourism, tourism experience, sustainable destination, Smart tourism, Sustainable destination, Tourism experience",

author = "Minni Haanp{\"a}{\"a} and P{\"a}ivi Hanni-Vaara",

year = "2023",

doi = "10.1007/978-3-031-25752-0_18",

language = "English",

isbn = "978-3-031-25751-3",

series = "Springer Proceedings in Business and Economics",

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pages = "160--165",

editor = "Berta Ferrer-Rosell and David Massimo and Katerina Berezina",

booktitle = "Information and Communication Technologies in Tourism 2023",

address = "Germany",

note = "eTourism Conference ; Conference date: 18-01-2023 Through 20-01-2023",

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Haanpää, M & Hanni-Vaara, P 2023, Smart and Sustainable Destination Experiences: A Content Analysis on Finnish Tourism Experts’ Perspectives. julkaisussa B Ferrer-Rosell, D Massimo & K Berezina (toim), Information and Communication Technologies in Tourism 2023: Proceedings of the ENTER 2023 eTourism Conference, January 18-20, 2023. Springer, Cham, Springer Proceedings in Business and Economics, Sivut 160-165, eTourism Conference, Johannesburg, Etelä-Afrikka, 18.01.2023. https://doi.org/10.1007/978-3-031-25752-0_18

Smart and Sustainable Destination Experiences: A Content Analysis on Finnish Tourism Experts’ Perspectives. / Haanpää, Minni; Hanni-Vaara, Päivi.
Information and Communication Technologies in Tourism 2023: Proceedings of the ENTER 2023 eTourism Conference, January 18-20, 2023. toim. / Berta Ferrer-Rosell; David Massimo; Katerina Berezina. Cham: Springer, 2023. s. 160-165 (Springer Proceedings in Business and Economics).

Tutkimustuotokset: Kirjoitus kirjassa/raportissa/konferenssijulkaisussa › Konferenssiartikkeli › Tieteellinen › vertaisarvioitu

TY - GEN

T1 - Smart and Sustainable Destination Experiences

T2 - eTourism Conference

AU - Haanpää, Minni

AU - Hanni-Vaara, Päivi

N1 - Conference code: 30

PY - 2023

Y1 - 2023

N2 - This paper discusses how Finnish tourism experts such as tourism entrepreneurs, destination management organizations (DMOs), development project personnel, and third-party organizations explain and shape the smartness of tourism destinations in Finland. We especially explore how the experts view the nexus of smartness and the experiences of tourists. The method used in this research is qualitative inductive content analysis. The preliminary findings show that the destinations aim to provide sustainable experiences with a balance between physical and digital services. However, the conditions such as scant mobility services and sometimes harsh nature conditions set challenges to developing smart tourism experiences. Smartness is still seen as a way to improve different aspects of social, cultural, and ecological sustainability.

AB - This paper discusses how Finnish tourism experts such as tourism entrepreneurs, destination management organizations (DMOs), development project personnel, and third-party organizations explain and shape the smartness of tourism destinations in Finland. We especially explore how the experts view the nexus of smartness and the experiences of tourists. The method used in this research is qualitative inductive content analysis. The preliminary findings show that the destinations aim to provide sustainable experiences with a balance between physical and digital services. However, the conditions such as scant mobility services and sometimes harsh nature conditions set challenges to developing smart tourism experiences. Smartness is still seen as a way to improve different aspects of social, cultural, and ecological sustainability.

KW - smart tourism

KW - tourism experience

KW - sustainable destination

KW - Smart tourism

KW - Sustainable destination

KW - Tourism experience

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U2 - 10.1007/978-3-031-25752-0_18

DO - 10.1007/978-3-031-25752-0_18

M3 - Conference contribution

SN - 978-3-031-25751-3

T3 - Springer Proceedings in Business and Economics

SP - 160

EP - 165

BT - Information and Communication Technologies in Tourism 2023

A2 - Ferrer-Rosell, Berta

A2 - Massimo, David

A2 - Berezina, Katerina

PB - Springer

CY - Cham

Y2 - 18 January 2023 through 20 January 2023

ER -

Haanpää M, Hanni-Vaara P. Smart and Sustainable Destination Experiences: A Content Analysis on Finnish Tourism Experts’ Perspectives. julkaisussa Ferrer-Rosell B, Massimo D, Berezina K, toimittajat, Information and Communication Technologies in Tourism 2023: Proceedings of the ENTER 2023 eTourism Conference, January 18-20, 2023. Cham: Springer. 2023. s. 160-165. (Springer Proceedings in Business and Economics). doi: 10.1007/978-3-031-25752-0_18

Smart and Sustainable Destination Experiences: A Content Analysis on Finnish Tourism Experts’ Perspectives

Abstrakti

Julkaisusarja

Konferenssi

Hakusanat

Tieteenala

Pääsy tutkimustuotokseen

Muut tiedostot ja linkit

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