@inbook{51135d4bacf84136aadf225fde38f38d,
title = "Old age digital exclusion as a policy challenge in Estonia and Finland",
abstract = "This chapter addresses issues relating to digital exclusion as a policy challenge affecting older adults in Estonia and Finland. In both countries, the use of technology and digital services is widespread in both the public and private sectors. The requirements of rapidly and constantly evolving digital societies pose challenges for ageing policy in both Estonia and Finland. Delivery of digital services influences positively the life of older people, improves quality of life and increases independence. On the other hand, digital services pose new problems for older populations. Since digitalisation represents a process of social change, technology innovation needs to contribute to individuals{\textquoteright} well-being. By building digital solutions that are functional both for older people and from the viewpoint of service providers, it is essential to move from traditional service provider-oriented design to human-centred development.",
author = "Anu Leppiman and Iivi Riivits-Arkonsuo and Anneli Pohjola",
year = "2021",
month = mar,
day = "31",
doi = "10.1007/978-3-030-51406-8_32",
language = "English",
isbn = "978-3-030-51405-1",
series = "International Perspectives on Aging",
publisher = "Springer",
number = "28",
pages = "409--419",
editor = "Kieran Walsh and Thomas Scharf and {Van Regenmortel}, Sofie and Anna Wanka",
booktitle = "Social Exclusion in Later Life",
address = "Germany",
}