Immigrant Integration through Codesign: A Journey Map of integration into working life

Hilkka Lydén, Mari Suoheimo, Alina Leminen, Satu Miettinen

Tutkimustuotokset: Kirjoitus kirjassa/raportissa/konferenssijulkaisussaKonferenssiartikkeliTieteellinenvertaisarvioitu

36 Lataukset (Pure)


The shortage of workforce in several sectors has created a desperate need for immigrant workers in Nordic countries. However, integrating into the local work-life can be challenging for people moving to the region. To address these challenges, this paper explores the use of codesign as an approach to easing immigrant integration into the labour market. Our case study consists of 11 codesign groups, comprising immigrants, potential employers, and various integration support professionals or volunteers, who participated in seven virtual and four on-site workshops. Through these workshops, participants shared their experiences and perspectives on immigrant employment and developed an employment or recruitment journey map that combined the immigrants' employment processes with their employers' recruitment processes. The resulting journey maps provide a representation of the various stages and milestones of employment, highlighting the barriers and enablers that immigrants or employers encounter in each stage and the different actors involved in the integration process. Our study demonstrates the value of codesign as an approach towards more effective and inclusive integration initiatives. We argue that a designer needs to act as an orchestrator for the whole ecosystem around the integrating individual to facilitate a holistic understanding of their whole life situation, such as their social situation, family, skills, health, or housing. By doing so, we can move from focusing solely on a single aspect of integration, such as employment status, to a more comprehensive approach, which in turn allows for a better chance of wellbeing and integration in a new country.
OtsikkoProceedings of the 2023 IASDR Congress
AlaotsikkoInternational Association of Societies of Design Research International Congress 9 – 13 October 2023 Milan, Italy
ToimittajatDaniela de Sainz Molestina, Laura Galluzzo, Francesca Rizzo, Davide Spallazzo
KustantajaDesign Research Society
ISBN (elektroninen)978-1-912294-59-6
DOI - pysyväislinkit
TilaJulkaistu - 2023
OKM-julkaisutyyppiA4 Vertaisarvioitu artikkelil konferenssijulkaisussa
TapahtumaDesign Research Society International Conference - Politecnico di Milano, Milan, Italia
Kesto: 9 lokak. 202313 lokak. 2023


KonferenssiDesign Research Society International Conference


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