Historical Perspectives on Service Design and Technology

Mari Suoheimo; Paola Trapani; Satu Miettinen

doi:10.1007/978-3-031-29306-1_3

Historical Perspectives on Service Design and Technology

Mari Suoheimo, Paola Trapani, Satu Miettinen

Tutkimustuotokset: Kirjoitus kirjassa/raportissa/konferenssijulkaisussa › Luku › Tieteellinen › vertaisarvioitu

9 Sitaatiot (Scopus)

Abstrakti

Currently, there are several ways of viewing and approaching service design. These differences can sometimes create confusion regarding what service design is and does as a field of practice and research. Against this backdrop, this chapter discusses the existing service design perspectives that can be employed when practising and researching service design. These perspectives include ‘service design’, ‘product-service system design (PSSD)’, ‘design for service’ and ‘service ecosystem design’. This chapter takes a historical perspective on service design as a discipline and then widens the discussion to trace the influence of service-dominant logic which shifts the understanding of service and how it can be designed. This chapter introduces these different perspectives and discusses implications for service design relating to different and even emerging technologies.

Alkuperäiskieli	englanti
Otsikko	Service Design for Emerging Technologies Product Development
Alaotsikko	Bridging the Interdisciplinary Knowledge Gap
Toimittajat	Umar Zakir Abdul Hamid, Mari Suoheimo
Kustantaja	Springer
Luku	3
Sivut	25-44
Sivumäärä	20
ISBN (elektroninen)	978-3-031-29306-1
ISBN (painettu)	978-3-031-29308-5, 978-3-031-29305-4
DOI - pysyväislinkit	https://doi.org/10.1007/978-3-031-29306-1_3
Tila	Julkaistu - 2023
OKM-julkaisutyyppi	A3 Vertaisarvioitu artikkeli kokoomateoksessa

Julkaisusarja

Sarja	Springer Series in Design and Innovation
Numero	29
ISSN	2661-8184

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10.1007/978-3-031-29306-1_3

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Miettinen, S. (Asiantuntija), Korpikoski, K. (Asiantuntija), Colley, A. (Asiantuntija) & Kuure, E. (Asiantuntija)
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Suoheimo, M, Trapani, P & Miettinen, S 2023, Historical Perspectives on Service Design and Technology. julkaisussa UZA Hamid & M Suoheimo (toim), Service Design for Emerging Technologies Product Development: Bridging the Interdisciplinary Knowledge Gap. Springer, Springer Series in Design and Innovation, Nro 29, Sivut 25-44. https://doi.org/10.1007/978-3-031-29306-1_3

Historical Perspectives on Service Design and Technology. / Suoheimo, Mari; Trapani, Paola; Miettinen, Satu.
Service Design for Emerging Technologies Product Development: Bridging the Interdisciplinary Knowledge Gap. toim. / Umar Zakir Abdul Hamid; Mari Suoheimo. Springer, 2023. s. 25-44 (Springer Series in Design and Innovation; Nro 29).

Tutkimustuotokset: Kirjoitus kirjassa/raportissa/konferenssijulkaisussa › Luku › Tieteellinen › vertaisarvioitu

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AB - Currently, there are several ways of viewing and approaching service design. These differences can sometimes create confusion regarding what service design is and does as a field of practice and research. Against this backdrop, this chapter discusses the existing service design perspectives that can be employed when practising and researching service design. These perspectives include ‘service design’, ‘product-service system design (PSSD)’, ‘design for service’ and ‘service ecosystem design’. This chapter takes a historical perspective on service design as a discipline and then widens the discussion to trace the influence of service-dominant logic which shifts the understanding of service and how it can be designed. This chapter introduces these different perspectives and discusses implications for service design relating to different and even emerging technologies.

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KW - Emerging technology

KW - Product-service system design

KW - Service design

KW - Service ecosystem design

KW - Service-dominant logic

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Suoheimo M, Trapani P, Miettinen S. Historical Perspectives on Service Design and Technology. julkaisussa Hamid UZA, Suoheimo M, toimittajat, Service Design for Emerging Technologies Product Development: Bridging the Interdisciplinary Knowledge Gap. Springer. 2023. s. 25-44. (Springer Series in Design and Innovation; Lehden numero 29). doi: 10.1007/978-3-031-29306-1_3

Historical Perspectives on Service Design and Technology

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Julkaisusarja

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