Exploring the Role of Engagement in Learning within a Rescue Department Community of Practice

Purpose: The purpose of this study is to investigate the role of engagement in building a community of practice (CoP) within a rescue department and its influence on workplace learning, knowledge exchange, and professional growth.

Study design/methodology/approach: This qualitative study employed focus group interviews with firefighters and fire officers, preceded by an expert interview, to explore the context of work and learning within a rescue department.

Findings: Findings reveal that engagement in a rescue department CoP is fostered by factors such as peer support, facilitation, intrinsic motivation, and flexible participation. These elements, alongside supportive organizational structures and adaptive leadership practices are crucial for building and sustaining the CoP and influencing workplace learning, knowledge exchange, and professional growth.

Originality/value: This paper provides new insights into CoP dynamics in the emergency services, highlighting the importance of inclusive practices, adaptive leadership, and digital facilitation to foster engagement