Empathic Service Design: Challenges in design, analysis and services

Melanie Sarantou; Satu Miettinen; Titta Jylkäs

Empathic Service Design: Challenges in design, analysis and services

Melanie Sarantou, Satu Miettinen, Titta Jylkäs

Taiteiden tiedekunta

Tutkimustuotokset: Kirja/raportti › Kirja › Tieteellinen › vertaisarvioitu

Abstrakti

Through case studies from across the globe, this book helps designers understand how forward-looking service prototyping, analysis and tools can promote and create empathic, emotion-oriented and relevant services.

Alkuperäiskieli	englanti
Kustantaja	Bloomsbury academic
Sivumäärä	320
ISBN (elektroninen)	9781350476394
Tila	Julkaistu - 2025
OKM-julkaisutyyppi	C1 Tieteellinen erillisteos

Muut tiedostot ja linkit

https://www.bloomsbury.com/uk/empathic-service-design-9781350476394/

1 Päättyneet

RRF Emphaty business. How to digitalise service prototyping and business through creativity.
Miettinen, S. (Vastuuhenkilö), Nam, K. (Muu), Pääkkönen, T. (Tutkija), Kupari, R. P. (Muu), Björn, E. (Muu) & Chen, K. (Muu)
Business Finland
01.11.2022 → 31.12.2024
Projekti: Yhteisrahoitteinen projekti

BioARTech laboratorio
Pietarinen, H. (Asiantuntija), Miettinen, S. (Asiantuntija), Sarantou, M. (Asiantuntija) & Cirkovic, E. (Asiantuntija)
Taiteiden tiedekunta
Laboratoriot/Studiot: Laboratorio
SINCO
Miettinen, S. (Asiantuntija), Korpikoski, K. (Asiantuntija), Colley, A. (Asiantuntija) & Kuure, E. (Asiantuntija)
Taiteiden tiedekunta
Laboratoriot/Studiot: Laboratorio

Viite tähän julkaisuun

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Empathic Service Design: Challenges in design, analysis and services

Abstrakti

Muut tiedostot ja linkit

Projektit

RRF Emphaty business. How to digitalise service prototyping and business through creativity.

Laitteet

BioARTech laboratorio

SINCO

Viite tähän julkaisuun