Designing New Phygital Service Experiences for Hospitality

Keyphrases

• Tourism 100%
• Hospitality 100%
• Service Experience 100%
• Phygital Experiences 100%
• Phygital 100%
• Local Community 50%
• Lapland 50%
• Service Design 50%
• Rovaniemi 50%
• Sustainable Development Goals 50%
• Tourist Experience 50%
• Service Provider 50%
• Local Context 50%
• Tourism Design 50%
• Tourism Services 50%
• Participatory Design 50%
• Design Service 50%
• Customer Journey 50%
• Design Researchers 50%
• Experience Design 50%
• Local Heritage 50%
• Technology Map 50%
• Hospitality Services 50%
• Sensor Technology 50%
• Head-mounted Eye Tracking 50%
• Empathy Map 50%
• Eye Tracking System 50%
• Heritage museum 50%
• Community Sustainable Development 50%

Computer Science

• Case Study 100%
• Local Community 33%
• Service Design 33%
• Participatory Design 33%
• Future Development 33%
• Customer Experience 33%
• Paying Attention 33%
• Design Researcher 33%
• Experience Design 33%

Social Sciences

• Eye Tracking 33%