AI Innovations, Empathy and the Law: User-Centric Perspective on Copyright and Privacy

Legal communication and precontractual communication depend on a mutual understanding and acceptance by the participants. This chapter focuses on the role of empathy in the context of the regulation of artificial intelligence (AI) innovations, with a particular focus on intellectual property law and privacy laws. Interactions in law between human beings as well as between enterprises such as organisations and governments govern the realities and situations within society. The chapter addresses the challenge by analysing selected situations that are particularly relevant in the context of businesses and organisations. It presents the possible role of empathy in the context of AI developments to position the current discussions related to embedding empathy in AI technology. The chapter proposes how empathy could be better embedded in the regulation of both AI-generated works through copyright and the regulation of situations that are relevant to privacy laws.