The flow of emotions in co-creation

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review


Co-creation is a broadly used practise among service designers, as a workshop is an effective way to build new solutions or improvements together. The focus of this article is on the emotions arising before and during the co-creation workshop and a reflection on what influences them. The first purpose of this article is to deepen the understanding of emotions that emerge in the co-creation workshops that are commonly encountered by the different participants. The second purpose is to determine if there are other factors that influence the experience of co-creation. In this article, emotions are considered a human response— consciously or unconsciously—that connects human beings with their surroundings. This connection has an impact on people’s emotions and determines their experience, attitude, behaviours and interactions in the workshop environment.
Original languageEnglish
Title of host publicationDesign Culture(s)
EditorsLoredana Di Lucchio, Lorenzo Imbesi, Angela Giambattista, Viktor Malakuczi
PublisherCumulus, the Global Association of Art and Design Education and Research
ISBN (Electronic)978-952-64-9004-5
Publication statusPublished - 2021
MoEC publication typeA4 Article in a conference publication
EventCumulus Conference Proceedings - Rooma, Italy
Duration: 8 Jun 202111 Jun 2021

Publication series

SeriesCumulus Conference Proceedings Series


ConferenceCumulus Conference Proceedings


  • emotions
  • co-creation
  • community
  • interaction
  • human surroundings

Field of science

  • Visual arts and design


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