@inproceedings{0736434531a340899c21e2d5e62a38a6,
title = "The festival of the people: positive critical incidents at Provinssi",
keywords = "Festivals, Critical Incident Technique, Brand image",
author = "Maarit Kinnunen and Kerttu Erjamo and Maiju J{\"a}{\"a}skel{\"a}inen",
year = "2015",
language = "English",
isbn = "978-99937-51-42-7",
pages = "130--147",
editor = "Ubaldino Couto and Julie Whitfield",
booktitle = "Making Waves in Macao",
publisher = "Institute for Tourism Studies, Macao",
note = "The 3rd International Conference on Events ; Conference date: 07-09-2015 Through 09-09-2015",
}