Restoring the Performance of a Health Care Organization Following the First Wave of COVID-19 by Using Patient Complaint Data

Research output: Contribution to journalArticleScientificpeer-review

1 Citation (Scopus)
16 Downloads (Pure)
Original languageEnglish
Pages (from-to)1-4
Number of pages4
JournalJournal of Patient Experience
Publication statusPublished - 2021
MoEC publication typeA1 Journal article-refereed


  • COVID-19
  • access to care
  • communication
  • health care planning or policy
  • health information technology
  • interprofessional communication
  • leadership formation/development
  • patient complaint
  • patient feedback

Field of science

  • Health care science

Citation for this output