Abstract
This paper examines the participation of various healthcare specialists and representatives in three design sprints aimed to co-design healthcare services through service design approaches. The design sprints were executed during the spring of 2019 in Gothenburg, Sweden; Tallinn, Estonia; and Rovaniemi, Finland, each lasting four to five days. This paper discusses the varied roles of healthcare representatives as participants in health-related design sprints and how these different participatory roles can optimise, support and catalyse design sprint processes to develop health services. The findings show that by being part of a team, healthcare representatives can learn to use design methods and design thinking, which have an impact on future development work for healthcare services. The value of the paper lies in presenting a practical framework for use in design sprints by healthcare representatives towards the development of health-related services.
Original language | English |
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Title of host publication | Proceedings of the 6th International Conference on Design Creativity, ICDC 2020 |
Editors | Jean-François Boujut, Gaetano Cascini, Saeema Ahmed-Kristensen , Georgi V. Georgiev , Netta Iivari |
Place of Publication | Glasgow |
Publisher | Design society |
Pages | 44-51 |
ISBN (Electronic) | 978-1-912254-11-8 |
DOIs | |
Publication status | Published - 2020 |
MoEC publication type | A4 Article in a conference publication |
Event | INTERNATIONAL CONFERENCE ON DESIGN CREATIVITY - University of Oulu, Oulu, Finland Duration: 26 Aug 2020 → 28 Aug 2020 Conference number: 6 |
Conference
Conference | INTERNATIONAL CONFERENCE ON DESIGN CREATIVITY |
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Country/Territory | Finland |
City | Oulu |
Period | 26.08.2020 → 28.08.2020 |
Keywords
- Design sprint
- Healthcare
- Participation
- Service design
Field of science
- Visual arts and design
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SINCO
Satu Miettinen (Expert), Krista Korpikoski (Expert), Ashley Colley (Expert) & Essi Kuure (Expert)
Faculty of Art and DesignLaboratories/Studios: Laboratory