Participation of healthcare representatives in health-related design sprints

Mira Alhonsuo, Melanie Sarantou, Samantha Hookway, Satu Miettinen, Maarja Motus

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Abstract

This paper examines the participation of various healthcare specialists and representatives in three design sprints aimed to co-design healthcare services through service design approaches. The design sprints were executed during the spring of 2019 in Gothenburg, Sweden; Tallinn, Estonia; and Rovaniemi, Finland, each lasting four to five days. This paper discusses the varied roles of healthcare representatives as participants in health-related design sprints and how these different participatory roles can optimise, support and catalyse design sprint processes to develop health services. The findings show that by being part of a team, healthcare representatives can learn to use design methods and design thinking, which have an impact on future development work for healthcare services. The value of the paper lies in presenting a practical framework for use in design sprints by healthcare representatives towards the development of health-related services.
Original languageEnglish
Title of host publication Proceedings of the 6th International Conference on Design Creativity, ICDC 2020
EditorsJean-François Boujut, Gaetano Cascini, Saeema Ahmed-Kristensen , Georgi V. Georgiev , Netta Iivari
Place of PublicationGlasgow
PublisherDesign society
Pages44-51
ISBN (Electronic)978-1-912254-11-8
DOIs
Publication statusPublished - 2020
MoEC publication typeA4 Article in a conference publication
EventINTERNATIONAL CONFERENCE ON DESIGN CREATIVITY - University of Oulu, Oulu, Finland
Duration: 26 Aug 202028 Aug 2020
Conference number: 6

Conference

ConferenceINTERNATIONAL CONFERENCE ON DESIGN CREATIVITY
Country/TerritoryFinland
CityOulu
Period26.08.202028.08.2020

Keywords

  • Design sprint
  • Healthcare
  • Participation
  • Service design

Field of science

  • Visual arts and design

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