Mediating Interaction Between Healthcare Professionals and Patients with a Dual-Sided Tablet

Ashley Colley; Juho Rantakari; Lasse Virtanen; Jonna Häkkilä

doi:10.1007/978-3-319-67687-6_4

Mediating Interaction Between Healthcare Professionals and Patients with a Dual-Sided Tablet

Ashley Colley, Juho Rantakari, Lasse Virtanen, Jonna Häkkilä

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

2 Citations (Scopus)

Abstract

We present and evaluate a functional prototype of a dual-sided tablet, where the back of the tablet presents complementary information to a patient during a medical consultation. Handheld tablet computers are nowadays part of the standard toolkit used by healthcare professionals, however, rather than supporting the interaction between the two parties, the device usage may create a communication barrier. Evaluation of the dual-sided tablet by healthcare workers and via an on online survey revealed that both groups considered the concept beneficial. Display of information on the medication, treatment timeline, and vital measurements (e.g. blood pressure, heart rate and temperature) on the patient side of the tablet were most valued. Additionally, patients felt increased assurance that their basic information was correct.

Original language	English
Title of host publication	Human-Computer Interaction -- INTERACT 2017: 16th IFIP TC 13 International Conference, Mumbai, India, September 25--29, 2017, Proceedings, Part III
Editors	Regina Bernhaupt, Girish Dalvi, Anirudha Joshi, Devanuj K. Balkrishan, Jacki O'Neill, Marco Winckler
Place of Publication	Cham
Publisher	Springer
Pages	54-61
Number of pages	8
ISBN (Print)	978-3-319-67687-6
DOIs	https://doi.org/10.1007/978-3-319-67687-6_4
Publication status	Published - 2017
MoEC publication type	A3 Part of a book or another research book

Field of science

Visual arts and design

Access to research output

10.1007/978-3-319-67687-6_4Licence: CC BY

Citation for this output

Colley, A., Rantakari, J., Virtanen, L., & Häkkilä, J. (2017). Mediating Interaction Between Healthcare Professionals and Patients with a Dual-Sided Tablet. In R. Bernhaupt, G. Dalvi, A. Joshi, D. K. Balkrishan, J. O'Neill, & M. Winckler (Eds.), Human-Computer Interaction -- INTERACT 2017: 16th IFIP TC 13 International Conference, Mumbai, India, September 25--29, 2017, Proceedings, Part III (pp. 54-61). Springer. https://doi.org/10.1007/978-3-319-67687-6_4

Colley, Ashley ; Rantakari, Juho ; Virtanen, Lasse et al. / Mediating Interaction Between Healthcare Professionals and Patients with a Dual-Sided Tablet. Human-Computer Interaction -- INTERACT 2017: 16th IFIP TC 13 International Conference, Mumbai, India, September 25--29, 2017, Proceedings, Part III. editor / Regina Bernhaupt ; Girish Dalvi ; Anirudha Joshi ; Devanuj K. Balkrishan ; Jacki O'Neill ; Marco Winckler. Cham : Springer, 2017. pp. 54-61

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abstract = "We present and evaluate a functional prototype of a dual-sided tablet, where the back of the tablet presents complementary information to a patient during a medical consultation. Handheld tablet computers are nowadays part of the standard toolkit used by healthcare professionals, however, rather than supporting the interaction between the two parties, the device usage may create a communication barrier. Evaluation of the dual-sided tablet by healthcare workers and via an on online survey revealed that both groups considered the concept beneficial. Display of information on the medication, treatment timeline, and vital measurements (e.g. blood pressure, heart rate and temperature) on the patient side of the tablet were most valued. Additionally, patients felt increased assurance that their basic information was correct.",

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Colley, A, Rantakari, J, Virtanen, L & Häkkilä, J 2017, Mediating Interaction Between Healthcare Professionals and Patients with a Dual-Sided Tablet. in R Bernhaupt, G Dalvi, A Joshi, D K. Balkrishan, J O'Neill & M Winckler (eds), Human-Computer Interaction -- INTERACT 2017: 16th IFIP TC 13 International Conference, Mumbai, India, September 25--29, 2017, Proceedings, Part III. Springer, Cham, pp. 54-61. https://doi.org/10.1007/978-3-319-67687-6_4

Mediating Interaction Between Healthcare Professionals and Patients with a Dual-Sided Tablet. / Colley, Ashley; Rantakari, Juho; Virtanen, Lasse et al.
Human-Computer Interaction -- INTERACT 2017: 16th IFIP TC 13 International Conference, Mumbai, India, September 25--29, 2017, Proceedings, Part III. ed. / Regina Bernhaupt; Girish Dalvi; Anirudha Joshi; Devanuj K. Balkrishan; Jacki O'Neill; Marco Winckler. Cham: Springer, 2017. p. 54-61.

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

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AU - Häkkilä, Jonna

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AB - We present and evaluate a functional prototype of a dual-sided tablet, where the back of the tablet presents complementary information to a patient during a medical consultation. Handheld tablet computers are nowadays part of the standard toolkit used by healthcare professionals, however, rather than supporting the interaction between the two parties, the device usage may create a communication barrier. Evaluation of the dual-sided tablet by healthcare workers and via an on online survey revealed that both groups considered the concept beneficial. Display of information on the medication, treatment timeline, and vital measurements (e.g. blood pressure, heart rate and temperature) on the patient side of the tablet were most valued. Additionally, patients felt increased assurance that their basic information was correct.

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Colley A, Rantakari J, Virtanen L, Häkkilä J. Mediating Interaction Between Healthcare Professionals and Patients with a Dual-Sided Tablet. In Bernhaupt R, Dalvi G, Joshi A, K. Balkrishan D, O'Neill J, Winckler M, editors, Human-Computer Interaction -- INTERACT 2017: 16th IFIP TC 13 International Conference, Mumbai, India, September 25--29, 2017, Proceedings, Part III. Cham: Springer. 2017. p. 54-61 doi: 10.1007/978-3-319-67687-6_4

Mediating Interaction Between Healthcare Professionals and Patients with a Dual-Sided Tablet

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