Materiality as a mediator of empathy through culture-based product design for tourism

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Abstract

This chapter investigates the role of materiality as a mediator of empathy through culture-based design by exploring the meanings that are associated with reindeer in product design. It adopts a culture- and material-based approach, which involves reflecting on how interactions amongst cultures can be recast as a resource in product design, specifically in the context of tourism. The use of materiality to facilitate empathy in culture-based design provides designers with tools to enhance self- and wider cultural understandings through their complex making and social environments. The chapter draws on methods such as workshops and participant observation. The chapter presents a theoretical framework for empathic design in tourist-focused products, which is developed from concepts borrowed from culture-based product design, and Leonardi’s concept of materiality that includes multisensory experiences of materials.
Original languageEnglish
Title of host publicationEmpathy and Business Transformation
EditorsMelanie Sarantou, Satu Miettinen
PublisherRoutledge
Chapter15
Pages212-227
Number of pages16
ISBN (Electronic)978-1-003-22755-7
ISBN (Print)978-1-032-13076-7, 978-1-032-13078-1
DOIs
Publication statusPublished - 2022
MoEC publication typeA3 Part of a book or another research book

Field of science

  • Visual arts and design

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