Service concepts and added value are best communicated through action and a moving image. A moving image concretises service moments and interactions. It can be easily distributed through new media channels. A service design movie, then, is a great way to develop and share your service concept and value offering within the business.
|Journal||Touchpoint: The Journal of Service Design|
|Publication status||Published - 2016|
|MoEC publication type||A1 Journal article-refereed|
Field of science
- Visual arts and design