Introduction to industrial service design

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Original languageEnglish
Title of host publicationAn Introduction to Industrial Service Design
PublisherTaylor & Francis
Number of pages12
ISBN (Electronic)9781317181750
ISBN (Print)9781472485779
Publication statusPublished - 1 Jan 2016
MoEC publication typeNot Eligible


  • Customercentricity
  • Design for business
  • Design for change
  • Employee experience
  • Industrial service design
  • Industrial service design process
  • Outside in
  • The role of designer

Citation for this output