Intercultural Collaborative Teaching and Learning in Online Environments: e-Quality in Global Media Education Case Study

Satu-Maarit Korte, Mari Maasilta, Chaak Ming Lau, Lixun Wang, Pigga Keskitalo

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review


This paper examines international students’ intercultural experiences during an online course on global media education that was co-organised in 2021 and 2022 by universities in Lapland, Finland and Hong Kong, China. The COVID-19 pandemic started an exponential ascent for teaching and learning in online environments. This is likely to continue in the globalising post-pandemic world, in which the participants are becoming increasingly international and from diverse backgrounds. For positive online intercultural encounters, online pedagogies that enhance intercultural understanding and the development of intercultural communication skills are needed. Through a content analysis of the students’ learning diaries, this paper investigates the ways in which cultural diversity was experienced during online teaching and learning and how the students’ perceptions and cultural sensitivity developed during the courses. The findings are reflected in the five pillars of the online pedagogical framework, which is then expanded to encompass the dimension of intercultural communication to support the development of intercultural sensitivity and interrelationships among students. We propose a pedagogical model for online teaching and learning in intercultural contexts that can support equity and quality in e-learning, or so-called e-quality. This paper concludes by recommending international collaborative teaching in authentic situations for the promotion of intercultural understanding and communication.

Original languageEnglish
Title of host publicationInnovative Technologies and Learning
Subtitle of host publication6th International Conference, ICITL 2023, Porto, Portugal, August 28–30, 2023, Proceedings
EditorsYueh-Min Huang, Tânia Rocha
Place of PublicationCham
Number of pages10
ISBN (Electronic)978-3-031-40113-8
ISBN (Print)978-3-031-40112-1
Publication statusPublished - Aug 2023
MoEC publication typeA4 Article in a conference publication
EventInternational Conference on Innovative Technologies and Learning: 6th International Conference - POrto Palácio Hotel, Porto, Portugal
Duration: 28 Aug 202330 Aug 2023

Publication series

SeriesLecture Notes in Computer Science


ConferenceInternational Conference on Innovative Technologies and Learning
Abbreviated titleICITL 2023
Internet address


  • Collaborative Online Education
  • e-Quality
  • Intercultural Communication

Field of science

  • Teacher Education


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