Healthcare design sprints: What can be changed and achieved in five days?

Mira Alhonsuo, Samantha Hookway, Melanie Sarantou, Satu Miettinen, Maarja Motus

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Abstract

This paper focuses on three design sprints aimed at co-designing healthcare
services by employing service design methods and co-design approaches. The design sprints each lasted for 4–5 days, consisting of multiple teams and involving healthcare professionals, students, end-users, and facilitators from the service design field. The design sprints were examined to determine strengths and weaknesses in relation to health-related service development. The results highlight key insights from the three design sprints, which included learning and understanding through design methods, design thinking and dialogue and how these affected organisational culture and change. The findings, which are discussed in detail, include these insights and the effectiveness of design sprints in healthcare.
Original languageEnglish
Title of host publicationProceedings of DRS2020
Subtitle of host publicationVolume 1: Synergy Situations
EditorsStella Boess, Ming Cheung, Rebecca Cain
Place of PublicationLondon
PublisherDesign Research Society
Pages975-991
ISBN (Electronic)978-1-912294-37-4
DOIs
Publication statusPublished - 2020
MoEC publication typeA4 Article in a conference publication
EventDesign Research Society 2020: Synergy - Brisbane, Australia
Duration: 11 Aug 202014 Aug 2020

Publication series

SeriesProceedings of DRS
Number1
Volume2020

Conference

ConferenceDesign Research Society 2020
Abbreviated titleDRS2020
Country/TerritoryAustralia
CityBrisbane
Period11.08.202014.08.2020

Field of science

  • Visual arts and design

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