Projects per year
Abstract
Through case studies from across the globe, this book helps designers understand how forward-looking service prototyping, analysis and tools can promote and create empathic, emotion-oriented and relevant services.
Original language | English |
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Publisher | Bloomsbury academic |
Number of pages | 320 |
ISBN (Electronic) | 9781350476400, 9781350476417 |
ISBN (Print) | 9781350476394 |
Publication status | Accepted/In press - 2025 |
MoEC publication type | C2 Edited books |
Keywords
- service design
Field of science
- Visual arts and design
Fingerprint
Dive into the research topics of 'Empathic Service Design: Challenges in design, analysis and services'. Together they form a unique fingerprint.Projects
- 1 Finished
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RRF Empathy business. How to digitalise service prototyping and business through creativity.
Miettinen, S. (Principal Investigator), Nam, K. (Other), Pääkkönen, T. (Collaborative Investigator), Kupari, R. P. (Other), Björn, E. (Other) & Chen, K. (Other)
01.11.2022 → 31.12.2024
Project: Co-funded project
Equipment
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BioARTech Laboratory
Pietarinen, H. (Expert), Miettinen, S. (Expert), Sarantou, M. (Expert) & Cirkovic, E. (Expert)
Faculty of Art and DesignLaboratories/Studios: Laboratory
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SINCO
Miettinen, S. (Expert), Korpikoski, K. (Expert), Colley, A. (Expert) & Kuure, E. (Expert)
Faculty of Art and DesignLaboratories/Studios: Laboratory