Emotions: The invisible aspect of co-creation workshops

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

1 Citation (Scopus)

Abstract

This article focuses on the emotions service designers experience in their role as facilitators. We will explore emotions in the context of a co-creative environment, and discuss how encounters between participants and facilitators generate different perspectives despite a common environment. Facilitators’ perceptions of participant emotions are lacking in accuracy due to the influence of their own emotional experiences during a workshop. This article suggests that knowledge and understanding of the emotional aspect of co-creation workshops could provide facilitators with additional support when conducting workshops, and lead to better outcomes and more meaningful experiences for all involved.
Original languageEnglish
Title of host publication Proceedings of the 6th International Conference on Design Creativity, ICDC 2020
EditorsJean-François Boujut, Gaetano Cascini, Saeema Ahmed-Kristensen , Georgi V. Georgiev, Netta Iivari
Place of PublicationGlasgow
PublisherDesign society
Pages192-198
Number of pages7
ISBN (Electronic) 978-1-912254-11-8
DOIs
Publication statusPublished - 2020
MoEC publication typeA4 Article in a conference publication
EventINTERNATIONAL CONFERENCE ON DESIGN CREATIVITY - University of Oulu, Oulu, Finland
Duration: 26 Aug 202028 Aug 2020
Conference number: 6

Conference

ConferenceINTERNATIONAL CONFERENCE ON DESIGN CREATIVITY
Country/TerritoryFinland
CityOulu
Period26.08.202028.08.2020

Keywords

  • Co-creation
  • Emotions
  • Facilitators
  • Service design

Field of science

  • Visual arts and design

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