Charting Experience Categories for Museum Exhibitions

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2 Citations (Scopus)
137 Downloads (Pure)


We chart and identify user experience categories with museum experiences. The experience categories were searched from narratives people provided in a survey-based user study (n = 48), where people reflected their positive and negative experiences, technology use and possible ethical concerns in museum exhibitions they had visited. Cultural heritage is a special design domain, as it can involve not only fragile old materials but also cultural sensitivities related to the events in history. The paper highlights the role of interactivity and multi-sensory experiences in museums, and our research contributes background knowledge for designers and practitioners working with museum exhibits.
Original languageEnglish
Title of host publicationHuman-Computer Interaction – INTERACT 2021 - 18th IFIP TC 13 International Conference, Proceedings
EditorsCarmelo Ardito, Rosa Lanzilotti, Alessio Malizia, Alessio Malizia, Helen Petrie, Antonio Piccinno, Giuseppe Desolda, Kori Inkpen
Place of PublicationCham
Number of pages5
ISBN (Electronic)978-3-030-85607-6
ISBN (Print)978-3-030-85606-9
Publication statusPublished - Aug 2021
MoEC publication typeA4 Article in a conference publication
Event18th IFIP TC 13 International Conference - Bari, Italy
Duration: 30 Aug 20213 Sept 2021

Publication series

SeriesLecture Notes in Computer Science


Conference18th IFIP TC 13 International Conference
Abbreviated titleProceedings, Part V


  • cultural heritage
  • User experience
  • Museums
  • Experience design
  • Design sensitivities
  • Cultural heritage

Field of science

  • Visual arts and design


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