A strategic and good governance perspective on handling patient complaints

Sanna Ryynänen, Risto Harisalo

Research output: Contribution to journalArticleScientificpeer-review

6 Citations (Scopus)
Original languageEnglish
JournalInternational Journal of Health Care Quality Assurance
Volume31
Issue number3
Publication statusPublished - 8 Oct 2018
Externally publishedYes
MoEC publication typeA1 Journal article-refereed

Citation for this output