Research output per year
Research output per year
Search results
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2024
Designing New Phygital Service Experiences for Hospitality
Hanni-Vaara, P., Haanpää, M. & Miettinen, S., 2024, DRS2024: Boston, 23–28 June, Boston, USA. Gray, C. M., Ciliotta Chehade, E., Hekkert, P., Forlano, L., Ciuccarelli, P. & Lloyd, P. (eds.). Boston: Design Research Society, 17 p. (Proceedings of DRS ).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open AccessFile17 Downloads (Pure) -
2023
Autoethnographic study of applying service journeys to asylum applications
Suoheimo, M., Dubovenko, T., Matthews, T. & Miettinen, S., 28 Nov 2023, ServDes.2023 Entanglements & Flows Conference: Service Encounters and Meanings Proceedings, 11-14th July 2023, Rio de Janeiro, Brazil . Cipolla, C., Mont’Alvão, C., Farias, L. & Quaresma, M. (eds.). Linköping: Linköping university electronic press, p. 1-20 20 p. (Linköping Electronic Conference Proceedings; No. 203).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open AccessFile33 Downloads (Pure) -
Immigrant Integration through Codesign: A Journey Map of integration into working life
Lydén, H., Suoheimo, M., Leminen, A. & Miettinen, S., 2023, Proceedings of the 2023 IASDR Congress: International Association of Societies of Design Research International Congress 9 – 13 October 2023 Milan, Italy. de Sainz Molestina, D., Galluzzo, L., Rizzo, F. & Spallazzo, D. (eds.). London: Design Research Society, p. 1-18 18 p.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open AccessFile56 Downloads (Pure) -
Place-based Service Design through Placemaking and Performance
Björn, E., Miettinen, S. & Alhonsuo, M., 28 Nov 2023, ServDes 2023 : Entanglements and Flows : Service Encounters and Meanings : Conference Proceedings . Cipolla, C., Mont’Alvão, C., Farias, L. & Quaresma, M. (eds.). Linköping: Linköping university electronic press, p. 1-22 22 p. (Linköping Electronic Conference Proceedings; No. 203).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open AccessFile69 Downloads (Pure) -
The Prototyping Service Experience as a Tool of Empathy and Research: from Finland to Chile
Soto, M., Miettinen, S. & Alhonsuo, M., 28 Nov 2023, ServDes 2023 : Entanglements and Flows : Service Encounters and Meanings : Conference Proceedings . Cipolla, C., MontÁlvao, C., Farias, L. & Quaresma, M. (eds.). Linköping: Linköping university electronic press, p. 440-457 18 p. (Linköping Electronic Conference Proceedings; No. 203).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open AccessFile54 Downloads (Pure) -
Wicked Strategies: Comparing Evolved Double Diamond and PPG’s Framework for strategy creation for Wicked Problems in Service Design
Kotaniemi, S., Suoheimo, M. & Miettinen, S., 28 Nov 2023, ServDes.2023 Entanglements & Flows Conference: Service Encounters and Meanings Proceedings, 11-14th July 2023, Rio de Janeiro, Brazil . Cipolla, C., Mont’Alvão, C., Farias, L. & Quaresma, M. (eds.). Linköping: Linköping university electronic press, p. 1-22 22 p. (Linköping Electronic Conference Proceedings; No. 203).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open AccessFile55 Downloads (Pure) -
2022
AI Enabled Airline Cabin Services: AI Augmented Services for Emotional Values. Service Design for High-Touch Solutions and Service Quality
Rjsé, V., Jylkäs, T. & Miettinen, S., 2022, In: DMI: Academic Design Management Conference proceedings;DMI: ADMC;. p. 30-44Research output: Contribution to journal › Conference article › Scientific › peer-review
Open Access -
Improving Children’s Visual Literacy by Fostering Visual Design Thinking through Arts-Based Methods
Qureshi, A., Sarantou, M. & Miettinen, S., 2022, In: DMI: Academic Design Management Conference proceedings;DMI: ADMC;. p. 806-817 12 p.Research output: Contribution to journal › Conference article › Scientific › peer-review
Open Access