Research output per year
Research output per year
- 1 - 50 out of 55 results
Search results
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2025
Empathic Service Design: Challenges in design, analysis and services
Sarantou, M. (Editor), Miettinen, S. (Editor) & Jylkäs, T. (Editor), 2025, (Accepted/In press) Bloomsbury academic. 320 p.Research output: Book/Report › Anthology › Scientific › peer-review
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2023
Fostering stakeholder engagement in sustainable cultural tourism development in a nature-based sites: A case study on using methodological layering of art-based methods
Li, H., Lüthje, M., Björn, E. & Miettinen, S., 1 Jan 2023, The Routledge Handbook of Nature-Based Tourism Development. Mandic, A. & Walia, S. K. (eds.). Routledge, p. 183-200 18 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review
Open AccessFile2 Citations (Scopus)80 Downloads (Pure) -
Historical Perspectives on Service Design and Technology
Suoheimo, M., Trapani, P. & Miettinen, S., 2023, Service Design for Emerging Technologies Product Development: Bridging the Interdisciplinary Knowledge Gap. Hamid, U. Z. A. & Suoheimo, M. (eds.). Springer, p. 25-44 20 p. (Springer Series in Design and Innovation; No. 29).Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review
1 Citation (Scopus) -
Palvelumuotoilun maisterikoulutus osoitti koulutusyhteistyön hyödyt
Tolonen, J. & Miettinen, S., 2023, In: Kainuun Sanomat. 20.2.2023, p. A14Research output: Contribution to journal › Article › General public
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SoftPowerArt: Tackling Environmental and Societal Conflicts
Huhmarniemi, M., Miettinen, S. & Sarantou, M., 2023, Arts-Based Interventions and Social Change in Europe. Kárpáti, A. (ed.). New York: Routledge, p. 105-111 7 p. (Routledge Advances in Art and Visual Studies).Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review
Open AccessFile47 Downloads (Pure) -
Storytelling as a Way to Design and Innovate Healthcare Services for Children
Alhonsuo, M., Siivola, J., Sarantou, M. & Miettinen, S., 2023, Human-Centered Service Design for Healthcare Transformation : Development, Innovation, Change. Pfannstiel, M. A. (ed.). Cham: Springer, p. 265-284 19 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review
1 Citation (Scopus) -
Technology-enhanced embodied prototyping
Miettinen, S. & Jylkäs, T., 2023.Research output: Contribution to conference › Abstract › Scientific
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The Prototyping Service Experience as a Tool of Empathy and Research: from Finland to Chile
Soto, M., Miettinen, S. & Alhonsuo, M., 28 Nov 2023, ServDes 2023 : Entanglements and Flows : Service Encounters and Meanings : Conference Proceedings . Cipolla, C., MontÁlvao, C., Farias, L. & Quaresma, M. (eds.). Linköping: Linköping university electronic press, p. 440-457 18 p. (Linköping Electronic Conference Proceedings; No. 203).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open AccessFile68 Downloads (Pure) -
2022
AMASS European Testbed Artistic Experiment Evaluations
Vella, R. (Editor), Pulé, M. (Editor), Qureshi, A., Veszelszky, Á., Kárpáti, A., Eplényi, A., Babály, B., Gutiérrez Novoa, C., Gaul, E., Kugler, E., Deli, E., Gatt, I., Nam, K., Kovács, L., Novotná, M., Huhmarniemi, M., Fulková, M., Rétvári, M., Sarantou, M. & Kuříková, M. & 9 others, , 2022, Zenodo. 216 p.Research output: Book/Report › Commissioned report
Open Access77 Downloads (Pure) -
Digital Learning Experiences for Creating Solutions for Adaptation
Miettinen, S., Salo, P., Pyrstöjärvi, P., Korpikoski, K. & Alhonsuo, M., 2022.Research output: Contribution to conference › Paper › Scientific
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Digital Storytelling to Share Service Experiences and Find Insights into Health Care
Alhonsuo, M., Sarantou, M. & Miettinen, S., 2022, Service Design Practices for Healthcare Innovation: Paradigms, Principles, Prospects. Pfannstiel, M. A., Brehmer , N. & Rasche , C. (eds.). Cham: Springer, p. 529-547 19 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review
1 Citation (Scopus) -
Strategic roadmap for cultural tourism change: Deliverable D7.5
Alhonsuo, M. (Editor), Björn, E. (Editor), Smit, B. (Editor) & Miettinen, S., 2022, SmartCulTour Project . 13 p.Research output: Book/Report › Commissioned report
Open Access -
The First Diamond is Service Design and the Second is UX/Interaction Design: the Double Diamond Model and Team Roles in Making a Mobile Service Application Using Cross-Disciplinary Teamwork
Suoheimo, M., Korva, S., Turunen, T. & Miettinen, S., 2022, In: DMI: Academic Design Management Conference proceedings;DMI: ADMC;. p. 874-898 25 p.Research output: Contribution to journal › Conference article › Scientific › peer-review
Open Access -
2021
Arts-Based Methods for Decolonising Participatory Research
Seppälä, T. (Editor), Sarantou, M. (Editor) & Miettinen, S. (Editor), 19 Apr 2021, New York: Routledge. 278 p. (Routledge Advances in Art and Visual Studies).Research output: Book/Report › Book › Scientific › peer-review
Open Access23 Citations (Scopus) -
Building a community through service design and responsiveness to emotions
Soto Hormazábal, M., Mollenhauer, K., Miettinen, S. & Sarantou, M., 19 Apr 2021, Arts-Based Methods for Decolonising Participatory Research. Seppälä, T., Sarantou, M. & Miettinen, S. (eds.). New York: Routledge, p. 123-145 (Routledge Advances in Art and Visual Studies).Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review
Open Access -
Deliverable 2.1 Data set of case studies in the Arts 2008-2020: Acting on the margins arts as social sculpture
Kárpáti, A. (Editor), Somogyi-Rohonczy, Z. (Contributor), Veszelszky, Á. (Contributor), Deli, E. (Contributor), Fulková, M. (Contributor), Novotná, M. (Contributor), Remotti, S. (Contributor), Gutiérrez Novoa, C. (Contributor), Vella, R. (Contributor), Pulé, M. (Contributor), Gatt, I. (Contributor), Celeste, A. (Contributor), Saldanha, A. (Contributor), Eça, T. (Contributor), Balsa, R. (Contributor), Tang, T. (Contributor), Wilson, P. (Contributor), Huhmarniemi, M. (Contributor), Hiltunen, M. (Contributor) & Sarantou, M. (Contributor) & 1 others, , 2021, European Commission. 267 p.Research output: Book/Report › Commissioned report
Open Access -
Muotoilun avaimet: älykkääseen teollisuuteen ja liiketoiminnan ketterään kehittämiseen
Miettinen, S., 2021, Helsinki: Teknologiainfo teknova oy. 358 p.Research output: Book/Report › Anthology › Scientific › peer-review
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The flow of emotions in co-creation
Soto Hormazábal, M., Beaulé, C. & Miettinen, S., 2021, Design Culture(s) . Di Lucchio, L., Imbesi, L., Giambattista, A. & Malakuczi, V. (eds.). Cumulus, the Global Association of Art and Design Education and Research , Vol. 2. p. 1325-1336 (Cumulus Conference Proceedings Series; No. 7).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open Access -
2020
ARCTA – Building a Design-and-Art-Driven Accelerator for Sustainable and Meaningful Business in the North
Ahola, S., Rinne, J., Sarantou, M. & Miettinen, S., 3 Jul 2020, In: Proceedings of the ... DMI: Academic Design Management Conference. p. 43-54Research output: Contribution to journal › Conference article › Scientific › peer-review
Open AccessFile54 Downloads (Pure) -
Emotions: The invisible aspect of co-creation workshops
Soto Hormazábal, M., Beaulé, C., Alhonsuo, M. & Miettinen, S., 2020, Proceedings of the 6th International Conference on Design Creativity, ICDC 2020. Boujut, J.-F., Cascini, G., Ahmed-Kristensen , S., Georgiev, G. V. & Iivari, N. (eds.). Glasgow: Design society, p. 192-198 7 p.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open Access4 Citations (Scopus) -
Emotions and the Service Designer: a Relationship Uncovered
Soto Hormazábal, M., Mikkonen, E. & Miettinen, S., 28 Aug 2020, In: Diseña. 2020, 17, p. 84–105Research output: Contribution to journal › Article › Scientific › peer-review
Open Access -
Healthcare design sprints: What can be changed and achieved in five days?
Alhonsuo, M., Hookway, S., Sarantou, M., Miettinen, S. & Motus, M., 2020, Proceedings of DRS2020: Volume 1: Synergy Situations. Boess, S., Cheung, M. & Cain, R. (eds.). London: Design Research Society, p. 975-991 (Proceedings of DRS ; No. 1, Vol. 2020).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open Access -
Participation of healthcare representatives in health-related design sprints
Alhonsuo, M., Sarantou, M., Hookway, S., Miettinen, S. & Motus, M., 2020, Proceedings of the 6th International Conference on Design Creativity, ICDC 2020. Boujut, J.-F., Cascini, G., Ahmed-Kristensen , S., Georgiev , G. V. & Iivari, N. (eds.). Glasgow: Design society, p. 44-51Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open Access3 Citations (Scopus) -
The SmartCulTour Toolkit for cultural tourism policy development: Deliverable 7.3
Smit, B. (Editor), Alhonsuo, M. (Editor), Björn, E. (Editor), Melissen, F. (Editor), Fidelbo, C., Koens, K., Melissen, F., Miettinen, S., Li, H., Moretti , S., Weber-Sabil, J., Boom , S., Neuts, B., Rosati, M., Dickinger, A. & Von Zumbusch, J., 2020, SmartCulTour Project . 87 p.Research output: Book/Report › Commissioned report
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2019
From Hype to Practice: Revealing the Effects of AI in Service Design
Jylkäs, T., Augsten, A. & Miettinen, S., 2019, Conference proceedings of the Academy for Design Innovation Management. Bohemia, E., Gemser, G., Fain, N., Bont, C. D. & Almendra, R. A. (eds.). Academy for Design Innovation Management, p. 1203–1216 (Conference proceedings of the Academy for Design Innovation Management; No. 1, Vol. 2).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open AccessFile157 Downloads (Pure) -
Managing Complexity and Creating Innovation through Design
Miettinen, S. A. (Editor) & Sarantou, M. (Editor), 15 Apr 2019, London, New York: Taylor & Francis. 210 p.Research output: Book/Report › Anthology › Scientific › peer-review
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Service Design Creating Value for Industrial Corporates through AI Proofs of Concept
Kuure, E., Jylkäs, T. & Miettinen, S., 21 Jun 2019, Conference proceedings of the Academy for Design Innovation Management. Bohemia, E., Gemser, G., Fain, N., Bont, C. D. & Almendra, R. A. (eds.). Academy for Design Innovation Management, p. 620–628 (Conference proceedings of the Academy for Design Innovation Management; No. 1, Vol. 2).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open AccessFile300 Downloads (Pure) -
Service Designing the New Hospital for Lapland Hospital District.
Miettinen, S. A. & Alhonsuo, M., 2019, Service Design and Service Thinking in Healthcare and Hospital Management: Theory, Concepts, Practice. Pfannstiel, M. A. & Rasche, C. (eds.). Springer, p. 481-497 (Springer Nature).Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review
12 Citations (Scopus) -
2017
Developing Healthcare Services: How to Create Efficient Services through Service Design Methods.
Alhonsuo, M., Marttila, H. & Miettinen, S. A., 22 Jun 2017.Research output: Contribution to conference › Paper › Scientific
Open Access -
Social design for service: building a framework for designers working in the development context
Kuure, E. & Miettinen, S., 2017, In: DESIGN JOURNAL. 20, 1, p. 3464-3474Research output: Contribution to journal › Article › Scientific › peer-review
Open Access9 Citations (Scopus) -
The role of users in an innovative service design process in healthcare.
Alhonsuo, M. & Miettinen, S. A., 7 Dec 2017.Research output: Contribution to conference › Paper › Scientific
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2016
An introduction to industrial service design
Miettinen, S. (Editor), 1 Jan 2016, Abingdon: Routledge. 146 p.Research output: Book/Report › Anthology › Scientific › peer-review
7 Citations (Scopus) -
Arctic design: creating innovation and competitive edge in the north
Miettinen, S. A., 20 Jun 2016, In: Baltic Rim Economies. 2016, 3, p. 17Research output: Contribution to journal › Article › Professional
Open Access -
Editorial: For profit, for good – developing organizations through service design
Rytilahti, P. M. & Miettinen, S. A., 2016, For profit, for good : developing organizations through service design. Rytilahti, P. & Miettinen, S. (eds.). Rovaniemi: Lapin yliopisto taiteiden tiedekunta, p. 3-10 (Taiteiden tiedekunnan julkaisuja. B. Tutkimusraportteja; No. 11).Research output: Chapter in Book/Report/Conference proceeding › Foreword / postscript
Open Access -
Empathic Encounters: Co-designing Possibilities for a Good Life
Kuure, E. P. & Miettinen, S., 2016, Proceedings of the Tenth International Conference on Design and Emotion - Celebration & Contemplation. Desmet, P., Fokkinga, S., Ludden, G., Cila, N. & van Zuthem, H. (eds.). Universidad de los Andes, p. 591-594 4 p. (Proceedings - D and E 2016: 10th International Conference on Design and Emotion - Celebration and Contemplation).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
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For Profit, for Good: Developing Organizations through Service Design
Rytilahti, P. M. (Editor) & Miettinen, S. A. (Editor), 2016, Rovaniemi: Lapin yliopisto. 82 p. (Taiteiden tiedekunnan julkaisuja. B. Tutkimusraportteja; No. 11).Research output: Book/Report › Anthology › Scientific
Open Access -
Making a Service Design Movie: Learn how to use video in service development
Tikkanen, H., Alhonsuo, M. E. & Miettinen, S. A., 2016, In: Touchpoint: The Journal of Service Design. 7, 3Research output: Contribution to journal › Article › Scientific › peer-review
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Rethinking the marginal: service design for development
Miettinen, S. A. & Vuontisjärvi, H.-R. M., 2016, In: Design for All. A publication of Design for All Institute of India. 11, 8, p. 81-95Research output: Contribution to journal › Article › Professional
Open Access -
Service design for business: value creation oppurtunities through servise design researchpv
Miettinen, S. A., Jylkäs, T. N. J., Jeminen, J. & Tikkanen, H., 2016, Inflection Point: Design research meets design practice. Boston: Design Management Institute, p. 459-474Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
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Service design for wilderness experience restaurant
Rautiainen, M.-L., Häkkilä, J. R. & Miettinen, S. A., 2016, Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems. New York: ACM , p. 25-28Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific
Open Access -
Video in service design
Tikkanen, H., Jylkäs, T., Jeminen, J. & Miettinen, S. A., 2016, An introduction to industrial service design. Miettinen, S. (ed.). Abingdon: Routledge, 6 p. 18Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review
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2015
Service design integration with business development: Six Finnish case studies of digital service development
Rytilahti, P. M., Rontti, S. J., Miettinen, S. A. & Vuontisjärvi, H.-R. M., 2015, In: Journal of Design, Business & Society . 10, 1(2), p. 203-219Research output: Contribution to journal › Article › Scientific › peer-review
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The Theoretical Landscape of Service Design
Rytilahti, P. M., Miettinen, S. A. & Vuontisjärvi, H.-R. M., 2015, Design, User Experience, and Usability: Design Discourse. Aaron, M. (ed.). Basel: Springer, p. 86-97 (Lecture Notes in Computer Science; No. 9186).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
5 Citations (Scopus) -
2014
Change through service design: service protyping as a tool for learning and transformation
Kuure, E., Miettinen, S. & Alhonsuo, M., 2014, Design's big debates : pushing the boundaries of design research. Umeå: Umeå Institute of Design, Umeå University, p. 469-482Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
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Co-prototyping emotional value
Miettinen, S. A., Rontti, S. J. & Jeminen, J., 2014, Proceedings of the 19th DMI International Design Management Research Conference: Design Management in an Era of Disruption. Bohemia, E., Rieple, A., Liedtka, J. & Cooper, R. (eds.). Design Management Institute, p. 1228-1246Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open Access -
Designing Arctic products and services
Miettinen, S., Laivamaa, L. & Alhonsuo, M., 2014, Relate north: engagement, art and representation 2014. Jokela, T. & Coutts, G. (eds.). Rovaniemi: Lapland University Press, p. 104-127Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review
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Experience design in digital services
Miettinen, S., Rytilahti, P. & Vuontisjärvi, H.-R., 2014, In: Research in economics and business : Central and Eastern Europe. 6, 1Research output: Contribution to journal › Article › Scientific › peer-review
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Service design methods in event design
Miettinen, S., Valtonen, A. & Markuksela, V., 2014, Event design : social perspectives and practices. Richards, G., Marques, L. & Mein, K. (eds.). 1 ed. Abingdon: Routledge, p. 25-36 12 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review
4 Citations (Scopus) -
Utilizing large screens in experience prototyping
Häkkilä, J., Miettinen, S., Rontti, S. & Alhonsuo, M., 2014, Proceedings of the ARea 14 workshop on Interaction and User Experience Design for Future Mixed Reality Spaces May 12, 2014, Oulu, Finland. Karukka, M. (ed.). Oulu: Oulu University of Applied Sciences, p. 4Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Professional
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2013
Designing a Multi-Channel Service Experience
Miettinen, S. & Kuure, E., 2013, In: Design Management Review. 24, 3, 8 p.Research output: Contribution to journal › Article › Scientific › peer-review